Privacy policy

Last updated: December 30, 2025

DwellaDecor operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with a curated shopping experience. DwellaDecor is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data.

  • Contact details (name, billing address, shipping address, phone number, email address)
  • Financial information (payment method, transaction details, payment confirmations). Payment information is processed securely by our payment providers, and DwellaDecor does not store full credit card numbers or CVV codes.
  • Account information (username, password, preferences, settings)
  • Transaction history (items viewed, purchased, returned, exchanged, or canceled)
  • Communications with us (customer service inquiries)
  • Device information (IP address, browser, network connection, identifiers)
  • Usage information (how and when you interact with the Services)

Sources of Personal Information

  • Directly from you when you create an account, place an order, or contact us
  • Automatically through cookies and similar technologies
  • From service providers acting on our behalf
  • From partners or third parties, where permitted by law

How We Use Your Personal Information

  • Provide, operate, and improve the Services
  • Process payments, orders, returns, and exchanges
  • Create and manage customer accounts
  • Arrange shipping and delivery
  • Communicate order updates and customer support responses
  • Send marketing and promotional communications
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

Marketing and Advertising

We may use personal information to send marketing communications and display advertisements that may be relevant to you, including through third-party advertising partners. You may opt out of promotional emails at any time by using the unsubscribe link in our emails. Transactional or account-related emails will still be sent as necessary.

How We Disclose Personal Information

We may disclose personal information for legitimate purposes, including:

  • With Shopify and service providers that support payments, fulfillment, analytics, and customer support
  • With marketing and advertising partners, subject to their privacy policies
  • When you direct or consent to disclosure
  • With affiliates within our corporate group
  • In connection with business transactions or legal obligations

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information may be transferred to and processed in countries other than where you reside. Shopify may use aggregated information across merchants to provide enhanced features. For more information, visit Shopify’s Privacy Policy.

Cookies and Automatic Information

We use cookies and similar technologies to operate and improve the Services, analyze performance, and personalize your experience. You can manage cookie preferences through your browser settings.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided personal information, please contact us to request deletion.

Security and Retention

We use reasonable safeguards to protect personal information, but no system is completely secure. Information is retained only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce policies.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information, or to opt out of certain uses such as targeted advertising. You may exercise these rights by contacting us using the information below.

We do not discriminate against users for exercising privacy rights. We may need to verify your identity before responding to a request, as permitted by law.

International Transfers

Personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized transfer mechanisms to protect personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us:

Email: support@dwelladecor.com
Phone: 435-701-9983
Mail: DwellaDecor, 473 N 200 W Cedar City, UT 84721