Shipping policy
This Shipping Policy describes how Dwella Decor processes and delivers orders placed through our website.
- Shipping & Handling Time
- Shipping Origin
- Shipping Destinations
- Shipping Carriers
- Shipping Rates
- Tracking Information
- Made-to-Order and Oversized Items
- Incorrect or Incomplete Addresses
- Returns and Return Shipping Address
- Contact
Shipping & Handling Time
Orders are typically processed, shipped, and delivered within 5–8 business days, excluding weekends and holidays. DwellaDecor primarily ships via USPS. Occasional carrier delays may occur that are outside of our control and may affect estimated delivery times.
Shipping Origin
"Orders are fulfilled from multiple warehouses within the United States. Items may ship from different locations depending on product availability and operational needs."
Shipping Destinations
Dwella Decor currently ships to addresses within the United States only.
Shipping Carriers
Orders are shipped using one or more of the following carriers:
- UPS
- USPS
- FedEx
Carrier selection is determined in the cart by the user.
Shipping Rates
Shipping rates are calculated at checkout unless a free shipping promotion or other offer applies. Any applicable promotions will be clearly displayed at checkout and are subject to the terms of the offer.
Tracking Information
Tracking information is provided for all shipped orders. Once your order has shipped, you will receive a shipping confirmation email containing tracking details.
Made-to-Order and Oversized Items
Dwella Decor does not currently offer made-to-order products or oversized items. All items ship within the standard processing timeframe listed above.
Incorrect or Incomplete Addresses
Customers are responsible for providing accurate and complete shipping information. Dwella Decor is not responsible for delays, failed delivery attempts, or additional shipping charges resulting from incorrect or incomplete address information.
Returns and Return Shipping Address
If a return is authorized, items must be sent to the address provided in the return authorization instructions. Unless otherwise specified, returns are sent to:
Dwella Decor
473 North 200 West
Cedar City, UT 84721
United States
Contact
If you have questions regarding shipping or order delivery, please contact our customer support team for assistance.